Frequently Asked Questions
Sling Information
All our slings and carriers have care instructions on the labels, please follow these instructions to keep your sling in the best condition.
If you are yet to purchase a sling, the care instructions can be found on the 'Details & Care' tab on the listing.
Learn moreOur exclusive Luxe blends are made from the finest, most sought after yarns available.
These rare yarns are chosen especially for their luxurious wrapping qualities and are sure to give you a truly special babywearing experience.
Quality, not quantity: Luxe wraps are often more limited in number and will never be rewoven.
Shop LuxeYou'll find the weight, or GSM (grams per square metre), for each fabric in the 'Details & Care' tab when you view the product.
Learn moreUsing a baby sling to carry your little has many benefits for parent and child.
Carrying your child in a baby sling supports bonding and attachment, as well as aiding mental and emotional development.
More informationYou can see the basic fabric composition of each sling when hovering over the images on the collection page.
The exact fabric composition will be listed in the 'Details & Care' tab of each listing. If you already have your sling, the composition can be found on the care label.
Learn moreDifferent fabric compositions have different 'wrapping qualities', this means that each 'blend' offers something unique to babywearers.
One blend might be more suited to smaller children or for use in hot weather, while others will really shine when used with a heavier toddler.
The description of each sling should tell you some of the wrapping qualities, as well as the age of child it is best for.
We love to try new yarns and new weaving techniques to provide innovative fabrics for our customers to enjoy.
Learn more about the yarns we use, and find out how to choose a sling for a newborn or toddler.
Many of our woven baby slings will last you from newborn through to toddlerhood, however, as your little one grows you may wish to try a thicker, or more 'cushy', wrap or ring sling.
This is why some people purchase more slings as their little one grows. You might also want to have the choice of warmer fabrics for the winter and cooler ones for the summer, or you might also enjoy having the choice of colour to match your outfit.
If you have chosen to use a baby wrap and as you get more confident in your wrapping skills, you may also wish to try different carries.
Many of these can be done with your Base Size, but others might require longer or shorter sizes.
Learn moreWhich Sling Should I Choose?
Co-founded by mum Zoe, Oscha began when her love for wrapping became a day to day life-saver after her twin boys were born just 16 months after her daughter.
Here at Oscha we want to share our passion for baby carrying, and all its proven benefits, through our ethically made baby slings. Our eco-friendly fabrics are designed in-house before being woven in the British Isles from responsibly sourced yarns.
Oscha baby carriers are lovingly handcrafted in our solar-powered Scottish workshop with zero-waste and each sling sold contributes to our growing Oscha grove with Trees for Life which is helping to reforest the Scottish Highlands.
More about OschaSoft and mouldable baby wraps, ring slings and ergonomic baby carriers are perfect for meeting a newborn's need for closeness and contact.
We suggest choosing a fabric you love in the style that most appeals to you, as you are more likely to use it if you love it!
Read our guide for more information on choosing a sling for a newborn.
Still not sure? Try messaging us using our online chat function or emailing us on info@oschaslings.com for personal advice from a Sling Consultant.
Supportive baby wraps, ring slings and ergonomic baby carriers are all suitable for use with toddlers and bigger kids.
Woven wraps provide the versatility to change your carry depending on your needs and provide the most comfortable carries as they mould easily around you and your little one. Ring slings are great for restless toddlers who want to be up and down often.
Our Cairis Toddler carrier is also a great choice, especially if you are carrying for long periods and need something quick to put on. Learn more about choosing a sling for a toddler.
Still not sure? Try messaging us using our online chat function or emailing us on info@oschaslings.com for personal advice from a Sling Consultant.
When choosing a baby carrier for the summer and hot weather conditions there are just a few simple things to consider.
We suggest choosing a thinner, more breathable fabric construction as well as considering which type of carrier to use.
Wraps used with simple, single layer carries can be great, while ring slings and baby carriers allow airflow which helps keep you cool.
Learn moreRing Slings
Our fades of colour and some of our patterns are directional, meaning the slings have a top and a bottom.
If this is the case, you will be given a ‘left shoulder’ or ‘right shoulder’ option. ‘Left or right shoulder’ refers to the position of the rings on your shoulder, if you choose a left shoulder sling the rings will sit on your left side with the baby in the centre or on your right hip.
Not all of our slings will have this option. If you don’t see it listed this means the sling is not ‘directional’ and can be worn on either shoulder.
More about ring slingsWe make two kinds of shoulder constructions on our ring slings because they are both wonderfully comfortable and both have great advantages for carrying your little one. They both have different qualities we love.
Pleated: The material is folded and stitched into the pleates , this means the fabric doesn’t spread as far, and so takes up less space on your shoulder and adds padding.
Gathered: The fabric is gathered directly through the rings with no folds allowing you to spread the fabric over the shoulder for even weight distribution.
There are a number of reasons you might choose one over the other.
More informationTroubleshooting
You’ve learnt the basics of using your wrap, ring sling or ergonomic carrier but your baby just doesn’t seem happy. Sound familiar?
Well don’t worry, it’s quite common! And there can be many different reasons for babies being unsettled at the start. Remember, it’s a new experience for both of you and it’s very normal for babies to fuss when you start carrying them.
Take your time, talk to your baby and explain what you are doing, keep calm, and as your confidence grows, then your baby will soon enjoy the loving closeness of being carried.
Make sure to walk around once your baby is in the sling as the calming motion will soothe them and allow them to get used to their new vantage point.
Our post from Sling Consultant Jillyan Graham will give you more tips and tricks for settling your little one.
Read moreYou should always be comfortable when using your sling.
To ensure a comfy carry you must make sure they are being used correctly, check out the Getting Started Guide for information on using each type of sling.
If you have a Sling Consultant or Library in your area they will be able to give you personal advice to help perfect the most comfortable carry for you and your little one.
If you do not have one nearby our in-house Sling Consultants will be able to give you advice through our chat or over email (info@oschaslings.com).
If you have a Cairis, our detailed Cairis Comfort post will give you more information about our wrap-strap carrier.
You and your baby will keep one another warm so you do need to think about what to wear. Depending on how cold it is your baby may be fine with a warm jacket as the sling will provide an extra layer of warmth.
It's most important to make sure baby's extremities are covered so in cold weather they should have a hat and leg warmers or extra socks to keep their legs and feet warm.
Regularly checking in that your little one isn't getting too hot is important. This is easy to do by feeling their chest, if it is very cold or a little sweaty then they are probably not comfy – this should be addressed quickly by adding or removing layers.
Read moreIf it's raining then you can put an oversized rain jacket on after your baby is in the sling, always ensuring that their head is uncovered.
We suggest using a hat or a jacket with a hood to protect your little one's head.
You can also use an umbrella, which will nicely cover you both.
We suggest you can start with back carrying from around 6 months old or when your baby can sit unaided.
Learn MoreBaby wraps and ring slings are able to be used until it is no longer comfy for you and your little one.
All our fabrics are weight tested until 45lbs (or about 5 years old), however, some customers will carry for longer at their own discretion.
Our half-buckle Cairis carrier comes in two sizes. Baby Cairis will generally fit knee to knee until about 2.5 years, while the Toddler Cairis should last until about 5 years.
Stock Queries
When weaving it is normal for a small number of imperfections to occur, we carefully check our fabrics and slings for quality and identify any imperfections.
Many companies would dispose of this fabric, however, as a zero-waste company, we offer these to our customers at a 10% or 20% discount depending on the visibility of the imperfections.
Learn moreYes, this is part of our efforts to be a zero-waste company.
We sell offcuts from our carriers in 1kg scrap packs and we sell also 1m fabric lengths of our British-woven fabrics.
Shop fabricOur ethically made fabrics are woven in limited numbers and we do not usually reweave styles.
However, we do not always release all the fabric we have in a particular colourway, so if an item is out of stock in certain sizes we may be working to restock it.
If you have seen a sling you like, please message us on our chat or email info@oschaslings.com and we will be able to let you know if it will be restocked soon. If it is out of stock completely, you can sign up for an email alert, however, we would suggest getting in touch to see if a restock is planned.
Our Oscha Classics include a selection of items which we aim to keep in stock at all times. In the unlikely event these are out of stock completely you can sign up for an email alert to let you know when we have restocked the style you are looking at.
We review our Classics collection regularly to ensure that the most popular items are included and restocked, meaning we do change these from time to time to reflect customer interest and demand.
If the item you are looking for is listed here, it will be restocked as soon as we have fabric available.
Our woven wraps, ring slings, carriers and items in our Lifestyle range are checked by our in-house quality control team before they are carefully packaged and made available on our website.
Worried your woven fabric has a flaw? This might be a unique feature of a woven fabric, you can learn more about Fabric Characteristics here.
Still concerned about imperfections?
Learn moreWhen we release new fabrics on the site we will stock and list wraps and ring slings which will be available to ship out to you immediately.
However, we will also open a Made to Order listing for one week in order to allow customers to purchase any other Oscha item, including our carriers, shawls and other woven accessories.
Made to Order purchases are made up especially for you and are shipped within 4 weeks of the listing closing.
More about Made to OrdersOur standard scarves are elegant, versatile and come with a frayed edge.
Cowls are worn without any twists and will fall beautifully around your neck, while our infinity loops can be worn long or with a twist making them a versatile alternative to our scarves.
Shop scarves, infinity loops and cowls.
Our scarves are approx. 200cm x 70cm. Cowls are made from 74cm of our scarf fabric joined to form a loop and infinity loops are made from 150cm of our scarf fabric joined to form a long loop.
Shipping & Returns
We work with a number of mail service providers including Royal Mail, FedEx, DHL and DPD.
The courier available to you will depend on your region.
For more information, visit our Shipping page.
Your Oscha package will be shipped from the UK with the retail price declared on the package.
Prices displayed on our website show local taxes and duties included for customers in the European Union & Japan. Customs duties for customers in Israel are added at checkout. This means there will be no unexpected charges for you when buying from Oscha. You will not have to pay any extra fees upon receiving your parcel.
Customers in the US will not be charged customs as long as their order comes to under $800.
All customers based in other locations will pay local customs fees upon delivery of your items.
We are currently providing a refund of Import Tax & Duties to all customers from France & Germany who return items to us. This is only applicable to customers who choose to pay these Taxes & Duties at checkout.
Depending on where your wrap is being shipped to please allow the following times:
DHL
EU - 3-4 working days
Rest of World - 2-3 working days
Royal Mail and DPD
UK - 1 working day
FedEx
- USA - 2-5 working days
- EU - 3-7 working days
- Rest of World - 3-7 working days
Please note: these times are estimates from our mail service providers. If you are concerned that your package has not arrived within these times, please email our Shipping team at shipping@oschaslings.com with your order number and they will look into it for you.
Please check with your neighbours and at your local postal depot to ensure you cannot locate the package yourself.
If you cannot locate the package, please email our Shipping team at shipping@oschaslings.com with your order number and they will be able to contact the courier on your behalf.
We offer free UK shipping on orders over £60 and free worldwide tracked shipping on all orders over £150 (or equivalent in supported currencies).
A choice of priority carrier may be offered if available for your region, this service will be charged at the subsidised rate detailed here.
We offer subsidised shipping rates on all orders below £150 in order to offer you the best value. Where possible we offer both standard and priority options.
Of course! You have a period of 14 days after the date on which you receive the goods to notify us of your return, the return shipping will be at your own cost.
Read our Returns Policy for more information.
Please note: Custom orders, including group custom orders and semi-custom orders, are exempt from this policy.
We are currently providing a refund of Import Tax & Duties to all customers from France & Germany who return items to us. This is only applicable to customers who choose to pay these Taxes & Duties at checkout.
If you have purchased a Made to Order item or an item from a Pre-order your order will be placed on hold while we make and check your new sling or accessory.
If you haven't purchased from one of these types of listings, then please check your inbox to ensure we haven't contacted you regarding your order before emailing Customer Care on info@oschaslings.com.
No! Prices displayed on our website show local taxes and duties included for customers in the European Union, meaning there will be no unexpected charges for you when buying from us.
You will not have to pay any extra fees upon delivery of your parcel.
Safety
Woven fabrics can have some natural and unique characteristics that you might not be expecting, please read our blog post to see if this is a normal and safe characteristic of your new sling.
If you believe there is an imperfection which might pose a safety concern, then please send us a clear picture of the affected area by our chat or send us an email at info@oschaslings.com.
Yes, carrying your baby in an Oscha woven baby wrap, ring sling, or ergonomic carrier is perfectly safe.
You can carry your little one with confidence in our safety tested carriers.
To make sure you and your little one are comfy and safe, please use your sling correctly following the instructions provided with your carrier.
View the Safety video on the Getting Started page.
Your baby is less likely to be hurt if you happened to fall when you are carrying them in a sling as your hands are free to break your fall and protect your baby.
Of course, you need to be just as careful moving around as when you are carrying your child in arms and you should not engage in any dangerous or sporting activities when using a sling.
Learn more about using your sling safely.
Baby wraps, ring slings and ergonomic carriers are all safe for use from the arrival of your newborn.
They will provide a soft and supportive carry that allows your little one to stay curled in their natural 'froggy' position for the first few weeks.
Baby wraps and ring slings will give the most adjustable and snug fit, which is perfect for supporting delicate newborns in their natural position.
Cairis carriers are also safe for use with a newborn.
More safety informationBaby wraps, ring sling and carriers are all suitable for your baby to be carried in for long periods, in fact, you can use a sling as long as you are both feeling comfortable.
Usually, your little one will need a feed or a change before they become restless in the same position, however, when in the carrier any change in their happiness, or state, should be monitored and their safety assessed.
For example, if your little one falls asleep it is advisable to run through your safety checks again to make sure you and your little one are as comfy as possible.
Being close to your little one in the sling will allow you to more quickly respond to their cues, allowing you to attend to their needs before they start to fuss or become uncomfortable.
Benefits of Using a Sling
Yes, slings are a great aid for breastfeeding mothers.
Carrying your little one close aids the production of oxytocin which increases milk supply, increases bonding and can help with postnatal depression.
Carriers can also make feeding easy and discreet, and can give mothers more confidence to nurse in public.
Learn moreYes, slings have been proven to soothe the symptoms of reflux and Colic.
The upright ‘M’ position, supported by ergonomic carriers, can help alleviate the symptoms of colicky babies and those with reflux.
Soothing babies with reflux and colic in arms can become tiring very quickly and slings can provide a welcome respite for your arms. The tummy to tummy contact while being carried, gently massages the baby’s abdomen, which can also help with digestion, trapped wind and constipation.
Learn more about the benefits of using a sling.
Yes, using a baby carrier, such as a baby wrap, ring sling or ergonomic baby carrier, has been proven to support healthy physical development.
Carrying helps guard against Flat Head Syndrome, supports healthy hip development and gives your child all-important ‘tummy time’ which is essential for their physical development, from holding their heads up to crawling and walking.
Learn moreYes, carrying nurtures secure attachment between parent and child, a relationship which is vital for positive and healthy mental development.
Babies in a sling have been shown to be in a state of ‘quiet alertness’ which has been proven to be optimal for learning.
Learn moreYes! Holding your baby where they can hear your heartbeat is reassuring and calming for them, especially in the early months, as it mimics being in the womb.
Research shows that babies carried for only 1 or 2 hours a day cry 43% less overall, and 54% less in the evening hours.
Learn moreHolding your child against your bare skin helps them to regulate their temperature, heart rate and breathing rates.
It also produces oxytocin in the parent and baby, calming both and promoting bonding.
Woven slings make skin-to-skin time easy and the beauty of carrying is dads can do it too.
Learn more